Customer Feedback on Cyber Defense Group (CDG)

Feedback suggests a mix of positive and negative experiences with Cyber Defense Group. Here are the key points highlighted by customers:

Positive Aspects

• Top Tier Cybersecurity Services: CDG is highly regarded for its cybersecurity services, with customers emphasizing the quality of their offerings.
• Expert Team: Customers have mentioned that the company has the best team in town, highlighting the importance of skilled professionals in cybersecurity.
• Professional and Knowledgeable: The company is described as professional and knowledgeable, with recommendations from satisfied clients.
• Rapid Response: Customers appreciate the quick and efficient response, which has been crucial in addressing their cybersecurity needs.

Areas for Improvement

• Lack of Professionalism: Some feedback suggests issues with professionalism, pointing to areas where the company could improve.
• Concerns with Specific Personnel: Specific mention of Lou indicates dissatisfaction, citing frequent changes in contractors and unfulfilled promises related to vCISO services.

Recommendations

While the company is praised for its expertise and rapid response, addressing concerns about professionalism and personnel could enhance customer satisfaction and trust.