Customer Feedback on Security Services

Customer reviews provide a varied perspective on the security services offered. Experiences range from negative interactions to commendable service and effective training. Key points are outlined below:

Negative Experiences

• Security Concerns: Customers have mentioned issues with employee behavior, including threats of pepper spray and lack of follow-up from HR and management.
• Communication Issues: Feedback suggests that attempts to contact management were ignored, leading to dissatisfaction.

Positive Experiences

• Effective Security Measures: Customers appreciated the security guards' ability to prevent robberies with ease and precision during important family events.
• Professional Service: Feedback highlights the impeccable service and professionalism, particularly mentioning Jeff as an excellent person to work with.

Training Programs

Business Training

• Highly Recommended: Customers have praised the training for businesses, noting that demos and activities make the content relevant and actionable.

Active Shooter Training

• Informative Sessions: Customers found the active shooter training sessions to be highly informative and helpful in preparing for potential incidents.
• Engaging Facilitation: Jeff is commended for facilitating sessions effectively, even when covering uncomfortable topics.

Overall, feedback suggests a need for improved communication in certain areas, while also highlighting the effective security measures and valuable training programs provided by the company.