Customer Feedback on SIS Security Services

Feedback from various customers highlights several critical issues surrounding the work environment, management, and overall service quality at SIS Security Services. The following points summarize the predominant themes found in the reviews:

Work Environment

• High Turnover Rate: Customers have mentioned an unbelievable turnover rate, with numerous officers quitting within short periods. One customer noted that in six months, 10 officers quit.
• Hostile Work Environment: A hostile work environment is reported, where employees feel unsupported by coworkers and face retaliation for reporting issues.
• Management Issues: Management is described as unresponsive, with calls regarding work issues being ignored for months.

Management and Practices

• Inconsistent and Unfair Management: Feedback suggests that some employees face consequences while others do not for the same actions, indicating unfair treatment.
• Described as Insane and Bullying: Management, particularly female managers, were characterized as ego maniacs and bullies.
• Manipulative Practices: Reports indicate that SIS inflates incident report numbers to justify the need for more guards, which customers perceive as a sign of greed.
• False Promises: Frequent promises of raises, which never materialize, have become a joke among employees.

General Sentiments

• Negative Perception: Customers advise ignoring 5-star reviews, suggesting they are fake or from temporary workers.
• Disappointment in Handling of Situations: Some customers feel that firings are handled poorly, without proper communication or consideration.
• Serious Allegations: One review makes serious allegations about SIS being involved in underground operations and civil rights violations, though these claims are not substantiated in other reviews.

Positive Note

• Despite the overwhelmingly negative feedback, one customer simply stated, "The best is all I have to say," indicating a rare positive experience.